CORONAVIRUS (COVID-19)
INFORMATION & HELPFUL RESOURCES

What is Coronavirus?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. It is caused by a novel coronavirus that was first identified in 2019 after an outbreak in Wuhan, China.

How does COVID-19 spread?

What are the symptoms?

How can I protect myself?

Are you experiencing symptoms of Coronavirus?

Contact your primary care provider for instructions on next steps. If you do not have a primary care physician, contact the Detroit Health Department at (313) 876-4000. The call center is operational 24 hours a day.

Detroit COVID-19 Response

Please see below for new updates on city services and CAYMC staffing. Residents can visit www.detroitmi.gov/coronavirus for COVID-19 for specific updates related to the Coronavirus disease and to view official statements from city leaders.  

Detroit Health Department Hotline

Call the Detroit Health Department at (313) 876-4000 for guidance on next steps if you are:

The call center is operational 24 hours a day. For additional information, visit DetroitMI.gov/coronavirus.

***New INFORMATION/RESOURCES***

Hospitals across the area have set up special hotlines for the coronavirus questions. Details on each are below:

Michigan Department of Health and Human Services – 888-535-6136
Ascension – 833-978-0649
Beaumont Health – 800-592-4784
Henry Ford Health System – 313-874-7500

City asking more city employees to work from home

Effective March 20, the City of Detroit will be reducing the number of people in city buildings to protect employees who must be in the building to effectively serve citizens and the City of Detroit, Mayor Mike Duggan announced today. Those who can do their jobs remotely are being asked to do so.

All Police, Fire, EMS, Health department and DDOT employees, with the limited exception of some clerical positions, will still report to work as normal. Those clerical staff that do not report to the office will be asked to work from home. Trash collection and recycling services will continue normally and Department of Public Works Traffic Safety workers will continue to address safety issues with traffic signs and signals.

“These are the primary services that citizens need from us right now and those all will continue as usual,” said Mayor Duggan. “However, with more employees working from home, there will be changes in how some city departments operate to make sure we are slowing the spread of COVID-19.”

Here is a breakdown of departments and offices that still will have limited public accessibility:

Building Safety, Engineering & Environmental Department

Office of Chief Financial Officer

Detroit Water & Sewerage Department

City to partner with local restaurants, Forgotten Harvest on “Food Rescue” program to put surplus food to use

The City of Detroit is partnering with Forgotten Harvest and Detroit restaurants to “rescue” surplus food that otherwise might go to waste during the COVID-19 outbreak and provide to local area agencies for residents in need. 

Starting today, the Food Rescue program is being offered to interested restaurants with surplus food waste & ability to transport to nearby agencies.  Organizers are looking for surplus food that will perish due to closure of restaurants in response to the COVID-19 Pandemic.

Businesses interested in participating can find more information and fill out a signup form at http://bit.ly/detroitfoodrescue.  After filling out the form, businesses will receive email instructions directing them to a nearby receiving agency and details on how to track their donation. 

***

Detroit Department of Transportation (DDOT)

Bus service resumed this morning at 3 AM after a 24 hour shut down to sanitize all buses and implement more stringent cleaning and safety protocols.  FARES WILL BE FREE for the duration of the Coronavirus outbreak.  For driver health safety, passengers will board and exit through the read doors only.

To ensure the safety of customers and employees, the cashier windows at Rosa Parks Transit Center and the Administrative Building are closed until further notice. DDOT’s Detroit MetroLift and Reduced Fare service locations are also closed.

If you have any questions, contact Customer Service at (313) 933-1300.

Restaurant Carryout Zone program

The City of Detroit has created a temporary program to provide carryout parking zones for restaurants.  Any restaurant can petition to have paid street parking areas converted to free 15 minute pickup zones.  Signage will be installed within 48-72 hours after the request is made.  The request form can be found at www.detroitmi.gov/coronavirus

**A list of which restaurants have received their carryout parking zone signs can be found here:

https://detroitmi.gov/news/restaurant-carryout-zone-program.

Detroit Water and Sewerage Department (DWSD) – $25 Water Restoration Plan

Customer Care Centers, as of March 18, to protect the safety of our employees and customers and practice the recommended social distancing, will only conduct new service activations and cash payments that require change. Customers may use the DivDat kiosk network, the DWSD portal at www.detroitmi.gov/PayMyWaterBill, or call 313-267-8000 for other transactions.

If you know of anyone who has water service off in their Detroit home, please call 313-386-9727 on their behalf if they are unable to do so themselves. For more information, visit www.detroitmi.gov/WaterRestart.  

Homeowners Property Tax Assistance Program (HPTAP) Extension

The City has eliminated deadlines for applications and will now approve them on an on-going basis. If residents submit their HPTAP by May 1st, beyond the March Board of Review Meeting, it will be reflected on their summer tax bill. No further action is needed after residents are approved for the HPTAP until they hear from the Wayne County Treasurer’s Office.   

The PAYS program eliminates penalties, interest and fees associated with delinquent taxes, and allows residents to enter into affordable monthly payment plans over three years to manage delinquent debt. Both PAYS and HPTAP work to eliminate financial burdens for residents and provide a comprehensive plan to homeowner stability.

Applications are available online at detroitmi.gov/pays. The City will also have staff available at the Board of Review and the Assessor’s Office M-F 8:30 am – 4:30 pm to assist with applications. Residents can also call (313) 224-3030 for more assistance.

For more information, visit www.detroitmi.gov/pays.

TechTown launches small biz stabilization fund

TechTown has launched the Detroit Small Business Stabilization Fund to support the needs of small businesses impacted by COVID-19. In an effort to accelerate access to capital for Detroit’s most vulnerable businesses, TechTown — in partnership with the City of Detroit, the Detroit Economic Growth Corporation (DEGC), and Invest Detroit – will administer working capital grants in amounts of up to $5,000 to qualifying small businesses.

The goal of the fund is to help companies bridge the gap until additional funding resources from Invest Detroit and the Small Business Administration are announced. Application instructions and eligibility criteria for business applications are available at www.techtowndetroit.org.  Donations to the fund can be made here.

Wayne County Treasurer

The Treasurer has announced there will be no foreclosures for the remainder of the year. Residents are urged to continue paying their bills as interest will continue to accrue. Due to ongoing efforts, foreclosures of owner-occupied homes were expected to be limited to just a few hundred.

Evictions

36th Dist. Court Chief Judge Bill McConico announced he is halting all current eviction proceedings.   

Homeless Population

The City is working closely with the 31 shelter providers in Detroit to ensure they have necessary personal protective equipment. It has also set up a 125-bed facility in partnership with the Detroit Rescue Mission Ministries where homeless individuals at shelters who are exhibiting symptoms of illness can be taken and screened. 

Each individual will have his or her own private room so they will not be exposed to others. After being examined by medical staff, it will be determined on a case-by-case basis if each individual needs to be taken to the hospital, held for further observation or is well enough to return to the shelter.

Department of Appeals & Hearings (DAH) 

The Department of Appeals and Hearings is postponing all hearings until a future date, effective Tuesday 3/17/20.

A notice to appear with the new hearing date will be mailed with directions for a rescheduled hearing.

IMPORTANT: How to respond to a postponed “Notice to Appear”

  1. You will receive a Notice to Appear in the mail with the adjourned hearing date.
  2. You can pay your ticket prior to the hearing date and receive a 10% fine discount.
  3. You can pay with a credit card via:
    1. Phone at (313) 224-0098
    1. Online at App.DetroitMI.gov:8443/DAHOnline/
    1. Pay via credit card, check or cash at DivDat payment kiosks. Find one of over 75 locations at Divdat.com/location/
  4. Get Blight Ticket information online at App.DetroitMI.gov:8443/DAHOnline/

Pertinent Executive Orders

Expands Unemployment Benefits for Michigan Workers

Governor Gretchen Whitmer signed Executive Order 2020-10 to temporarily expand eligibility for unemployment benefits. It is effective immediately through Tuesday, April 14 at 11:59pm.

Under the governor’s order, unemployment benefits would be extended to: 

Access to benefits for unemployed workers will also be extended: 

Temporarily Closing Bars, Theaters, Casinos, and Other Public Spaces; Limiting Restaurants to Delivery and Carry-Out Orders

Governor Gretchen Whitmer signed Executive Order 2020-9, which temporarily closes theaters, bars, and casinos, and limits restaurants to carry-out and delivery orders.  

Under Executive Order 2020-9, effective Monday, March 16 at 3:00pm, the following places of public accommodation will be closed; restaurants, cafes, coffee houses, bars, taverns, brewpubs, distilleries, clubs, movie theaters, indoor and outdoor performance venues, gymnasiums, fitness centers, recreation centers, indoor sports facilities, indoor exercise facilities, exercise studios, spas, and casinos.   

This order does not restrict a place of business from offering food and beverage using delivery service, window service, walk-up service, drive-through service, or drive-up service. Places of public accommodation are encouraged to do so and use precautions to mitigate potential transmission of COVID-19, including social distancing. Restaurants may allow five people inside at a time to pick up orders, so long as they stay six feet apart from each other. 

These restrictions do not apply to the following locations: office buildings, grocery stores, markets, food pantries, pharmacies, drug stores, and providers of medical equipment and supplies, health care facilities, residential care facilities, congregate care facilities, and juvenile justice facilities, warehouse and distribution centers, and industrial and manufacturing facilities.   

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