Constituent Services


Unemployment Assistance

Click here for help with unemployment

MDHHS and MI Treasury Help 

For assistance with the Department of Health and Human Services, please download this form, Michigan Department of Health and Human Services AUTHORIZATION FOR RELEASE OF INFORMATION, and email it to our office at  

For assistance with the Department of Treasury, please download this form, Authorized Representative Declaration (Power of Attorney), and email the completed form to our office at

Mortgage, Rent and Utility Assistance 

The Michigan State Housing Development Authority (MSHDA) is offering assistance for homeowners, renters and landlords who are behind on mortgage, rent and utility payments through the Michigan Homeowner Assistance Fund (MIHAF) and the COVID Emergency Rental Assistance (CERA) programs. 

MIHAF Application 

Homeowners can apply for the MIHAF program here, but before you start please make sure you have all necessary documents and information. You can find what documents and information you’ll need here

Who Is Eligible?

Up to $25,000 Grant Per Household to Pay: 

Eligible households can receive a grant worth up to $25,000 to help them pay: 

CERA Application 

Tenants and landlords can apply by clicking here, but before you start please make sure you have all necessary documents and information. You can find what documents and information you’ll need here

Who Is Eligible? 

CERA serves renter households that have incomes less than 80% of Area Median Income (AMI) who meet the following conditions: 

Utility Assistance 

Households eligible for CERA can also receive utility assistance for tenant supplied electricity, home heating (any type of fuel), water, sewer, and trash (if billed along with another utility). 

Internet Assistance 

Through CERA, a flat $300 internet stipend that is available for households that have home internet and include a recent internet bill/statement in their application. The $300 payment will be made to either the Internet service provider or the tenant. 


Home Heating Credit 

If you need help with your energy bill, you can now apply for the Home Heating Credit. 

Low-income, deaf, disabled or blind persons, disabled veterans and senior citizens may qualify for the Home Heating Credit. Applicants are not required to file a Michigan individual income tax return to receive the credit. 

Individuals can apply for the Home Heating Credit electronically through the e-File system

Forms and instructional materials are available on the internet at or by calling 517-636-4486.  

Other Energy and Utility Assistance Programs 

We have numerous utility shutoff protection programs and programs that will help you afford your utility bills during the winter. These programs range from bill payment assistance to assistance winterizing your home. Check out our list of these programs here: 

Alzheimer’s Help

Helpline – 1 (800) 272-3900

The Alzheimer’s Association has a free 24/7 helpline that enables you to get the information you need, or a listening ear when you need it, no matter where you are! It’s accessible in more than 200 languages, and provides confidential support, education and referral services to individuals seeking information about Alzheimer’s disease or dementia.

You can also email for information and support. Visit for more information, and resources.

Alzheimer’s Association Offices

The Alzheimer’s Association has offices in Kalamazoo, Grand Rapids, Marquette, Midland, Muskegon, Okemos, Southfield and Traverse City. Here are their locations:

COVID-19 Vaccine Info 

The COVID-19 vaccine is available for free through the Washtenaw County Health Department (WCHD). The WCHD has an ongoing vaccination site at 555 Towner in Ypsilanti. Appointments are necessary. You can request the Pfizer, Moderna, or Johnson & Johnson vaccine. 

If you are unvaccinated and unable to schedule an appointment, please contact the WCHD so they can prioritize getting you fully vaccinated. Call them at 734-544-6700 or email us at

Please check the WCHD website for more info about additional doses for immunocompromised people: 

Booster Shots 

The WCHD is offering Pfizer, Moderna, and Johnson & Johnson booster doses at the clinic at 555 Towner in Ypsilanti. They ask that you please bring your vaccination card and identification, if possible.

COVID-19 Testing 

Free At-Home COVID Tests 

Thanks to President Biden, all Americans can get free at-home COVID tests through the federal government or through their health insurance. 

Get your free at-home COVID-19 tests here: 

At-home COVID tests are also now covered by private health insurance and health plans. They are required to cover 8 free over-the-counter at-home tests per individual per month. That means that a family of four can have 32 at-home tests covered per month.  

Also, make sure to only buy FDA-approved tests as they’ve been vetted for accuracy and you won’t get caught in a scam. You can see the list of approved at-home tests here

Where can I get a COVID-19 test? 

Testing is available from local health care providers, pharmacies, and urgent cares, according to state criteria. If you have a health care provider, contact them about testing or see the information below. 

For additional testing sites across Washtenaw County, and our state, visit the WCHD’s website here: 

Saliva Testing with LynxDx in Ann Arbor 

Lynx XD has drive-thru saliva PCR testing sites in Ann Arbor and Ypsilanti. For both sites pre-registration is required: Once you pre-register, you will be directed to schedule a time/date for your test. 

More Ongoing Testing Sites 

Advanced Child Tax Credit 

Earlier this year, President Biden signed the American Rescue Plan into law, which significantly expanded the Child Tax Credit. 

The expanded CTC allows 17-year-olds to qualify, increases the credit to $3,000 dollars per child ($3,600 for children under age 6), and distributes the benefit monthly. This breaks out to $250 a month for those from ages 6-17, and $300 a month for children under the age of 6. 

Who is eligible? 

Almost every household with a child under age 18 qualifies for the expanded tax credit. More information about the specifics can be found at the link here

How do I get the monthly benefit, and can I get it yearly? 

You can choose whether to receive the payment monthly, or in one lump sum after filing your 2022 taxes, using the IRS portal linked here. If you opt to receive the payment monthly (which is also the default if you do nothing), you should start receiving it by direct deposit or paper check directly from the IRS. 

Childcare Resources 

Access to quality and affordable childcare continues to be a large issue for many Washtenaw county families. While I recently supported the $1.4 billion investment in childcare in our state budget, I have included some resources below for families who need more immediate help: 

Child Development and Care (CDC) through MiBridges: 

The Child Development and Care Program, which you can access by registering for MiBridges at the link above, may be able to provide payment assistance for childcare needs. While the eligibility for the program is listed below, you will want to register and create an account to see what other programs you may be eligible for. To do this, you simply need to click the “register” button at the top of the page, fill in your information, and follow the prompts to complete it. 

If you have questions about eligibility, click here. If you want a more detailed program manual click here

Where to find Childcare Providers: 

Great Start to Quality: 

Washtenaw County Resources for Youth and Families: 

The Child Care Network: 

Ann Arbor Observer list of Washtenaw County Resources: 

Veteran Resources 

The State of Michigan provides scholarships and tax assistance to both current and former military members. Current and former military members may be eligible to for these programs: 

Washtenaw County Emergency/Help Lines 

Ann Arbor Police Department 
301 E. Huron St. 
Ann Arbor, MI 48104 
Information Desk: (734) 994-2875 
Anonymous Tip Line: (734) 996-3199 
Non-Emergency: (734) 994-2911 

Pittsfield Police Department 
6227 W. Michigan Ave. 
Ann Arbor, MI 48108 
Non-emergency: (734) 944-4911 

Ypsilanti Police Department 
505 W. Michigan Ave. 
Ypsilanti, MI 48197 
Information & Anonymous Crime & Drug Tip Line: (734) 483-9510 

United Way 211 
United Way 211 provides information about referrals to human services, for everyday 
needs and in times of crisis. 
Phone: 2-1-1 

Ozone House 
Provides emergency shelter and other needs to homeless teens or young people in 
conflict with their families. 
24 Hour Crisis Line: (734) 662-2222 

Washtenaw County Sheriff’s Office 
2201 Hogback Road 
Ann Arbor, MI 48105 
General Info (734) 971-8400 
Non-Emergency: (734) 973-4911 

Psychiatric Emergency Services (U of M Hospital) 
If you need help ASAP, this is the place! Serving the residents of Washtenaw County. 
1500 E. Medical Center Dr. 
Reception: Emergency Medicine 
Phone: (734) 936-5900 

Suicide Prevention Hot Line: (734)-544-3050 

Severe Storm Resources: 

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