Resources

COVID-19 & VACCINATION UPDATES

For information on COVID-19 and vaccinations available near you please visit the CDC website.

Hotlines and Other Help

COVID-19 has caused enormous problems around the world, country and certainly in our state. If you are struggling to pay bills or need help in another way, please don’t hesitate to reach out! If you need cash assistance, state emergency relief, healthcare, help finding employment or other assistance, please visit the MI Bridges website.

Oakland County has a hotline for non-health related COVID-19 questions, such as food and housing assistance, that is available from 8 a.m. to 8 p.m. every day at 248-858-1000. For health-related questions, call your primary care physician or you can call the Oakland County Nurse On Call at 800-848- 5533, Monday through Friday between the hours of 8:30 a.m. to 5 p.m. In addition, Beaumont Hospital has a hotline for COVID-19 questions, and health experts there can be reached at 800-592-4784.

If you need legal resources, The Southwest Detroit Immigrant and Refugee Center is offering 30-minute online consultations in place of in person visits. Sign up here.  Lakeshore Legal Aid Offices are closed, but you can call 888-783-8190 or apply online at michiganlegalhelp.org for assistance.

Individuals and small businesses who would like to talk to a financial counselor can contact the Oakland County Treasurer’s office at 248-858-0611. You can also contact the Oakland County Treasurer’s office lead financial counselor Reda Nafso at nafsor@oakgov.com or (248) 807-5287. More information can be found on the Treasurer’s website.

Healthcare workers who would like mental health support can call the Wayne State University volunteer hotline service for healthcare workers. The hotline will be available Monday through Saturdays from 5 AM – 9 PM. They are offering support and resourcing to help providers continue to function through this crisis. Hotline services are free, completely confidential, and anonymous. Support can be accessed via the following telephone number: 1-888-910-1636.  Clinicians who wish to volunteer and provide support to our healthcare providers must complete this Volunteer Form and return it via email to COVIDHOTLINE@wayne.edu and they will be in touch.

For help with a wide variety of concerns and problems, OLHSA helps Oakland and Livingston County residents with services and appropriate referrals for crises situations and long-term problems. They can help with food insecurity, housing problems, mortgage issues, utility problems and more.  Visit the OLHSA website or receive essential services virtually during these difficult times by speaking to an OLHSA employee at (248)209-2600.

If you are in need of legal assistance, Lakeshore Legal Aid may be able to help. They are a not-for-profit law firm providing a range of free civil legal services to people who are low income, seniors, and survivors of domestic violence and sexual assault in our communities.  They can help with a wide array wide array of legal concerns including custody and parenting time, domestic violence, unemployment cases, eviction concerns and more! To see if you qualify call them at 888-783-8190 or check their website.


MENTAL HEALTHCARE, STRESS MANAGEMENT AND SUPPORT

Confidential emotional support counseling is now available 24/7 at no cost to Michiganders who call the state’s #COVID19 hotline at 888-535-6136 and press 8 when prompted. To access a variety of emotional support resources, visit http://Michigan.gov/StayWell.

Oakland Community Health Network (formerly Community Mental Health) is staffed up to be able to provide crisis counseling help for students and other adults during this time of stress. Resources and more information are available on their website. If you need help, call the Crisis line at 800-231-1127 – 24 hours a day. They have text and chat services available.  There is also a non-emergency help and substance abuse counseling at 248-464-6363, available during the day.

If you are looking for counseling or help due to intimate partner violence and/or sexual assault, HAVEN of Oakland County offers a 24-hour crisis and support hotline at 248-334-1274. They also provide on-line chat, information and resources on their website. In addition, if you need shelter, you can call the HAVEN hotline (248-334-1274). HAVEN’s residential program is Oakland County’s only 24-hour emergency shelter exclusively for domestic violence and sexual assault victims and their children. The HAVEN shelter is offered free of charge.

Another local resource in District 12 is Honor Community Health.  The temporary closure of schools and businesses has left many disconnected from typical supports and services. During this time, Honor Community Health aims to be a continued resource to all students, and families across Oakland County, by offering Primary Care, Behavioral Health Counseling, and Referral to Community Resources via phone and telehealth. The helpline is staffed by licensed Behavioral Health Clinicians and Care Managers who are well trained and have extensive experience providing services and support to children, adolescents, and families. Call their helpline at 248-897-0722. The helpline is available Monday through Friday from 9 am – 4 pm.  

For Alzheimer’s caregivers, the Alzheimer’s Foundation of America offers virtual programs such as fitness, meditation, technology, Broadway concerts, art and self-care. Visit Alzheimer’s Foundation of America’s Facebook page to take part in the programs. They can be viewed any time after the events.

By texting the keyword RESTORE to 741741, Michigan residents can have a confidential text conversation with a crisis counselor. Trained counselors are available 24 hours a day, seven days a week to respond to texts from Michigan residents who are facing a mental health crisis — everything from anxiety and financial issues to suicide and domestic violence. As part of Michigan’s partnership with Crisis Text Line, people who text RESTORE to 741741 will receive referrals to local mental health resources and connections. Crisis texts are confidential, but this partnership also will provide the state with broad trends to understand the need for any additional services.

In addition, MDHHS has expanded mental health resources for people in Michigan as its residents face greater stress and anxiety due to the COVID-19 pandemic. Other parts of the Stay Home, Stay Well efforts include:

Additional information about all of these resources can be found on the MDHHS Stay Home, Stay Well webpage.

Here are a few additional resources you may find useful:

Tips for talking to children about COVID-19
https://childmind.org/article/talking-to-kids-about-the-coronavirus/

How to build resilience
https://resilienceguide.org/

Mental Health and COVID-19 Information and Resources
https://mhanational.org/covid19

Headspace, Meditation and Mindfulness App
https://www.michigan.gov/whitmer/0,9309,7-387-90499_90640-526216–,00.html

31 Tips to Boost Your Mental Health
https://mhanational.org/31-tips-boost-your-mental-health


SENIORS

Seniors 60 and up in need of food should contact their local Meals on Wheels as listed below.  As far as we know, there is no wait list for any MOW provider except for Macomb County, however, not all MOW providers are operating 5 days a week to limit exposure.  Because of this, there may be a delay in getting the meals out to new clients.  Oakland County has several different organizations that provide home delivered Meals on Wheels.

Oakland Meals on Wheels
Serves: South Central and Southeast Oakland County, including: Berkley, Beverly Hills, Birmingham, Clawson, Ferndale, Franklin, Hazel Park, Huntington Woods, Lathrup Village, Madison Heights, Oak Park, Pleasant Ridge, Royal Oak Township, Southfield, and Troy (248) 689-0001

National Council of Jewish Women—Kosher Meals On Wheels
Serves: Oakland County (248) 592-2313

Older Persons’ Commission
Serves: Northeast Oakland County, including: Addison Township, Auburn Hills, Brandon Township, Clarkston, Independence Township, Lake Angelus, Leonard, Oakland Township, Orion Township, Oxford Township, Rochester and Rochester Hills (248) 608-0264

Pontiac Meals On Wheels
Serves: Pontiac (248) 738-9393

Western Oakland County Meal On Wheels
Serves: Bloomfield Hills, Bloomfield Township, Commerce Twp., Groveland, Highland, Holly, Keego Harbor, Lyon Township, Village of Milford, Milford Township, Northville, Novi, Orchard Lake, Rose Township, South Lyon, Springfield Township, Sylvan Lake, White Lake, Walled Lake, West Bloomfield, and Wixom (888) 886-8971 or (810) 632-2155

Bloomfield Township Senior Services (for food and essential transportation)
Serves Bloomfield Township and Bloomfield Hills (Please note that this program is not funded or managed by the Area Agency on Aging 1-B. Western Oakland County Meals on Wheels serves Bloomfield Hills and Bloomfield Township and receives funding and oversight from AAA 1-B) (248) 723-3500

In North Oakland, for essential transportation and grocery delivery help, Seniors can call NOTA.  The senior (60 and over) does NOT have to be a current NOTA rider to take advantage of these emergency service. You need only be a resident of Oxford, Addison or Orion townships or the villages of Oxford, Leonard or Lake Orion. Please look on their website so you can provide interested seniors with information about their services.  Phone is (248) 693-7100

Also, Oxford/Orion FISH Food Pantry provides groceries for our neighbors in need who live in Oxford, Lake Orion, Addison and Oakland Township.  They provide food based on pounds per the size of the family.  This can range anywhere from 60 to 200 pounds per month. If you are in need or know someone that needs our help who lives in one of our neighborhoods, call 248.628.3933 to arrange for a client review. . 

In addition, you can visit PantryNet and find a distribution site. It is updated regularly. 

Michigan recently received additional federal dollars to help provide meals to older adults as the state responds to the COVID-19 pandemic, and wants to make seniors aware of food delivery programs. These programs – available to Michigan residents over age 60 – provide meals through home delivery and pick up services during the current pandemic.  Seniors who need extra support at this time can now sign up for assistance, including meal delivery, delivery of non-perishable food items, and daily wellness-check calls, through the MDHHS coronavirus website.  Click here and fill out this form to see if you qualify.

Seniors in Oakland County can also call the Oakland County hotlines listed above (248-858-1000 for food and housing questions and 800-848- 5533 for health-related questions).  Also, as stated above, seniors in Orion Township, who need food assistance or other help can email help@oriontownship.org, or call 248-391-0304, ext. 3507.  In central Oakland County you can go to www.mycovidresponse.org. Fill out a short form on the website and they will get back to you.


HELP WITH UTILITIES 

RESIDENTIAL CUSTOMERS WHO NEED ASSISTANCE WITH THEIR ELECTRICITY OR HEATING BILLS BECAUSE OF IMPACTS OF THE CORONAVIRUS SHOULD:

Step 1: Be proactive – Contact your utility or propane supplier to ask what kind of protections, funding, flexible payment options, or energy saving tools and resources are available. For DTE call, 1-800-477-4747 and for Consumers call 1-800-477-5050.

Step 2: Get help by calling 211 – Call 2-1-1 and ask how you can get help paying your utility bill or go to www.mi211.org to learn about agencies that may assist you with your energy bill.

Step 3: State Emergency Relief (SER) Program – Apply directly through MI Bridges for bill payment assistance or call 855-275-6424. MI Bridges can be found here.  Information is required to verify your income so you may want to work with your utility or 2-1-1 first on tips to navigate this process.

Step 4: Apply for a Home Heating Credit – Visit the Michigan Department of Treasury’s website to see if you qualify. Even though this funding is distributed by the MI Dept. of Treasury, you do not need to pay taxes or wait for a tax return to receive this credit so apply now if you are eligible.


FOOD ASSISTANCE  

If you have questions about food and housing, please call the Oakland County hotline, available 8 a.m. to 8 p.m. every day, at 248-858-1000.   

The United Way for Southeastern Michigan has a 2-1-1 helpline that is confidential and available 24 hours a day, 7 days a week. They have established a fund specifically to help during the coronavirus pandemic. Please call for more information. 

You can also visit PantryNet.org to locate a food pantry near you.   

In Orion Township, if you need food assistance or other help please email help@oriontownship.org, or call 248-391-0304, ext. 3507

In Orion Township, Forgotten Harvest is hosting a special car only drive up mobile food pantry distribution every Monday from 9 am – 1 pm at the Civic Center Park, 2725 Joslyn Court, Orion 48360.
In central Oakland County you can go to www.mycovidresponse.org. Fill out a short form on the website and they will get back to you. 

Finally, if you have school age children, please check the website of school districts near you. Most are providing FREE pick-up breakfasts and lunches to children in their area.   

As noted above, Oxford/Orion FISH Food Pantry provides groceries for those who live in Oxford, Lake Orion, Addison and Oakland Township.  They provide food based on pounds per the size of the family.  This can range anywhere from 60 to 200 pounds per month. If you are in need or know someone that needs our help who lives in one of our neighborhoods, call 248.628.3933 to arrange for a client review.

In addition, you can go to https://www.gcfb.org/community-distribution-sites/ and find a food distribution site. It is updated regularly.

Additional food resources and help may be found at the following locations. Please note, providers may change with no notice, so please check before you go. 

PET FOOD


PROPERTY TAX PAYMENTS 

Oakland County Treasurer Andy Meisner has stated that no one in Oakland County will be foreclosed on because of circumstances related to COVID-19. Anyone with a hardship associated with the coronavirus outbreak will not face foreclosure this year, and their property will be pulled from the tax foreclosure process. For more information, visit oakgov.com/treasurer or call the Treasurer’s office at 248-858-0611


 REPORT PRICE GOUGING 

To report price gouging during the pandemic, please call the Attorney General’s office at 877-765-8388.  


UNEMPLOYMENT ASSISTANCE  

If you need help with unemployment, please fill out this form:


SECRETARY OF STATE

To schedule an appointment with a Secretary of State branch office or to visit a self-service station, please go to the “Visit a Branch” section on Michigan Department of State website.


QUESTIONS? CONTACT MY OFFICE 

We are always available to help. Please email my office at senrbayer@senate.michigan.gov or call us at 517-373-2417, leave a voicemail, and we will return your call as soon as we are able to.  

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